Creating and Activating a Honeywell Pathway Account

New Account Setup Procedure

1. Obtain a Pathway Account Number

• Before starting any process, call Dealer Services at 1-800-639-4068 and request an available Pathway account number.

2. Complete the Required Forms

• Once you have the account number, fill out the following forms located on the server:
  \\me-cloud\ME-companies - Documents\Markarian Alarms\New Account Doc Templates

• Centra Alarm Monitoring Service Agreement

• ME Data Entry Form

3. Create a Customer Folder

• In the directory:
  \\me-cloud\ME-companies - Documents\Markarian Alarms\MA Customer Files

• Create a new folder named after either the account name or the service address.

4. Submit Documents to Centra

• Email both the Centra Alarm Monitoring Service Agreement and the ME Data Entry Form to:
  inputting@CentraGroup.net

5.      Set Up Customer Account in CLSS

o   Log in to: Honeywell Fire CLSS

o   Create a new customer account.

o   (Detailed step-by-step instructions with screenshots will be provided separately.)

6.      Add and Activate the Radio Pathway

7.      Coordinate with the Technician

o   Request the point list from the assigned technician.

o   Provide them with the customer’s account number from Centra.

8.      Download and Complete the CLSS Template

o   Download the template from CLSS.

o   Fill out the form with the customer’s details.

9.      Upload the Completed File to CLSS

10. Verify Communication with Centra

o   Once the account is created in BolDnet, perform a signal test to confirm that the radio is communicating with Centra:

Ø  Navigate to Feature Activation

Ø  Select Pathway

Ø  Choose the appropriate Sites and Buildings

Ø  Open the Diagnostics tab

Ø  Click PING PATHWAY

Ø  Confirm that Centra has received the test signal.