IT Admin & Security Support
Security Support Tech support, IT Admin
The following listed below is what is required of you for your position at ME Companies It is important that these items are part of your daily routine and your responsibility to perform to the best of your ability
It’s most important that your time be as productive as possible. Unfortunately office time is usually not something that can be billed to a customer so it becomes a direct expense that the company incurs its so important to be efficient with your time. It is very easy to get distracted in an office environment with people coming and going, phones ringing, not having info, internet surfing. Its is so easy to forget what your were just doing from 1 minute to the next. The office element is critical to any successful business information needs to be accurately entered, reports need to be accurate. Things need to be properly filed. Bills paid etc. It is so important to filter out these distractions and still manage to get work done. It is so important to stick to a task and carry it out to the end before starting another. At the end of the day ask a question was my day productive, and why not? Fix that problem the next day whatever means necessary.
In business it is not very easy to operate with all the expenses that are required to run a business. It is so important that every action and decision is made by being frugal and efficient. From purchases to driving and as you’re making appointments for yourselves or field technicians. With a little thought we could find inexpensive solutions to get the same result. There is a saying “run your business like your poor and that you cant afford anything good times or bad”
Role:
Markarian Alarms Assist:
Activating accounts if needed
Tech Support as needed
Admin Security paper work as needed
Book appointment as needed for install or customer support
Security Fire & AV Assist:
Assist of the scheduling of security techs and COO
Sales Perform Sales of Security & Access controls etc
Provide/order equipment as needed for techs
Provide programming and instruction to customer
Program equipment in advance for installations if warranted
Provide training to other techs as needed
Provide remote support to techs and end user
IT Admin for entire ME-Companies
Provide technical assistance to company users
Maintain server
Set users Service for Desktop, Email, Service Titan